Refund Policy
1. Refunds will only be provided in cases where there was a mistake on our part that resulted in a failure to
provide the agreed-upon services. We take full responsibility for any errors that occur during the verification
process.
2. Refunds must be requested within 30 days of the initial order date. To be eligible for a refund, you must
initiate the refund request within this specified timeframe.
3. Refunds will not be provided if the customer provided incorrect or incomplete information that resulted in the
failure to provide the agreed-upon services. It is essential to provide accurate and complete details during the
order process to ensure a successful verification.
4. Refunds will not be provided if the customer cancels the order after the verification process has already
begun. Once the verification process starts, the customer is not eligible for a refund if they decide to
cancel.
5. Refunds will not be provided if the customer is not satisfied with the results of the verification process, as
we cannot guarantee specific outcomes. Background verification results are based on the information available and
cannot be altered.
6. To request a refund, please email our customer support team at
support@quinfy.com with your order
number and a
detailed explanation of why you are requesting a refund. We will review your request and respond within 3 business
days.
7. Please note that all refunds will be provided as a credit to the credit card or bank account used to make the
initial purchase within 7-10 business days of the refund approval. The exact timeline for the refund to reflect in
your account may vary depending on your financial institution.
8. We reserve the right to modify or change this refund policy at any time, so please check back regularly for
updates. Any modifications or changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions or concerns regarding our policy, please reach out to our customer support team for clarification at email: contact@quinfy.comContact Information
• Website:
www.quinfy.com
• Email:
sales@quinfy.com
• Phone: +91-980482-0482
• Address:
243 Vipul Trade
Centre, Sector 48, Gurugram,122018, Haryana,India